Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with general brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Silversea is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. We are proud of our reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join our award-winning team

Position Summary:
This position is part of a direct consumer outreach sales organization,



where the sales agent is the first point of contact for guest calling into our contact center. This position handles inbound calls and chat, including up until the time the guest sails. Agent is responsible for selling and servicing Silversea cruises and related shore side products and services to the consumer, via inbound calls. Utilize phone calls to the Silversea toll free number to generate sales and help foster long-term customer relationships through great service. Work directly with the consumers to provide a personalized luxury customer service experience. Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company vision and values. Work with management to make sure that call volume is handled efficiently.

Essential Duties and Responsibilities:

Sell Silversea cruises and related shore

📌 Agent, SVS Inbound Sales (México)
🏢 Royal Caribbean Cruises
📍 México