Country Manager — Mexico

Role Title
Country Manager — Mexico

Department
General Delivery Center (GDC) — LATAM Operations

Location
Mexico City, Mexico (Onsite)

Employment Type
Full-Time

Experience Required
Minimum 10 Years (8–15 Years Preferred)

Role Overview

The Country Manager — Mexico is an HR generalist role with operational breadth. This person will manage day-to-day HR, compliance, and people operations in Mexico, working closely with offshore GDC teams who set the strategic direction.

This is a hands-on, execution-focused role. The right candidate is organized, people-oriented, and comfortable working across functions — HR, Finance, Legal, and Operations — in a matrixed environment.
Key Responsibilities

1. Talent Acquisition Support Partner
- Coordinate with onshore Talent Acquisition teams and local staffing vendors to support hiring needs in Mexico.
- Manage vendor relationships and ensure hiring pipelines are active and well-maintained.




- Oversee the end-to-end onboarding process for Mexico-based hires — from offer letter through to Day 1 readiness.
- Coordinate with TAG and HROps on offer support, induction facilitation, and onboarding paperwork.
- Ensure all new hires are registered with local authorities (IMSS, SAT) accurately and on time.

2. HR & Employee Relations and Workforce Management
- Serve as the onsite point of contact for HR, Finance, Legal, and operational matters, working closely with offshore teams.
- Coordinate with local payroll partners for payroll processing, tax documentation, social security contributions, and statutory deductions.
- Manage employee benefit vendors — including insurance and food vouchers (vales de despensa).
- Work with the offshore GDC team to implement and roll out SOPs for Mexico operations.
- Support governance and compliance controls at the country level.
- Act as the first point of contact for employee queries, grievances, and workplace concerns.
- Partner with HR Business Partners to support employee e

📌 Country Manager (Ciudad de México)
🏢 Apolis
📍 Ciudad de México