The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading general provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Manage and grow a portfolio of small accounts acting as the main commercial contact and ensuring retention, responsiveness, and revenue growth.

Duties and Responsibilities
• Own and manage a portfolio of small accounts




• Be main point of contact for all commercial topics (pricing, orders, issues, follow-ups)
• Drive retention and identify upsell opportunities
• Respond to inbound RFQs and new small account leads
• Manage pricing within defined guidelines
• Follow up on quotes to convert into orders
• Coordinate internally with operations, CS and finance
• Resolve customer issues and support after-sales when needed
• Keep CRM updated (pipeline, opportunities, pricing)
• Reactivate inactive or declining accounts
• Support field sales by taking full ownership of transactional business

Success Metrics
• Revenue retention and growth
• Quote conversion rate
• Response time to customers
• Pipeline visibility / CRM discipline

Experience and Skills Required
- Bachelor’s degree or equivalent experience
- 2–4 years in inside sales or account management
- Experience managing multiple small value accounts
- Strong communication
- Hi

📌 Inside Sales Rep (Ciudad de México)
🏢 Sotera Health
📍 Ciudad de México