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ABOUT THE ROLE We are looking for a Consumer Tech Trainer to help internal teams adopt new Shopify tools for Unified Commerce launches.This role bridges technical delivery and business operations, building training frameworks, documentation, and runbooks using train-the-trainer methods.You will manage the rollout lifecycle, track adoption, and resolve bottlenecks across teams.WHAT YOU WILL DO - Lead a Unified Commerce training program to upskill internal teams on Shopify operations and surrounding digital tools.
- Act as the primary bridge between technical delivery teams and regional operational or marketing teams to ensure seamless collaboration.
- Define, document, and establish internal workflows, training runbooks, and repeatable operational processes for post-launch e-commerce support.
- Manage the end-to-end lifecycle of this enablement program, including scheduling, prioritization, and tracking adoption progress.
- Identify critical operational bottlenecks or adoption issues and address them proactively with leadership.
- Drive internal teams toward autonomy by fostering a culture of continuous learning and process improvement.MUST HAVES - Outstanding soft skills, critical thinking, and a highly adaptable mindset (this is prioritized over specific years of rigid technical experience).
- 2+ years of demonstrated experience in program or project management ,



specifically driving operational readiness or change management initiatives.
- Demonstrated experience conducting training sessions .
You will manage cross-functional workflows, establish training frameworks, develop clear documentation on new tooling and ways of working, and deliver training to the business users for each Unified Commerce launch.
- Experience establishing workflows, processes, and training frameworks from scratch (e.g., train-the-trainer methodologies).
- High level of organization, planning, prioritization, and attention to detail.
- Strong cross-functional collaboration skills, with the ability to influence and partner with multiple stakeholders (from technical leads to regional managers).
- Exceptional communication and presentation skills.
- Self-starter who thrives on problem solving and filling gaps as they are identified.
- Upper-intermediate English level.NICE TO HAVES - Hands-on exposure to Shopify or Shopify Plus platform operations.
- Experience working with Prestige Beauty, Enterprise Retail, or integral E-commerce brands.
- Familiarity with Agile environments and agile project management tools.PERKS AND BENEFITS - Growth without limits : build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget - Competitive compensation : get recognition that reflects your skills and impact, with regular performance and compensation reviews - Flexibility : work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm - Meaningful, modern projects : build impactful products using modern technologies alongside global teams and leading brands - Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized - Well-being support : access local well-being programs and people-focused support tailored to your location

📌 Consumer Tech Trainer Id79627 (Rosarito)
🏢 Agileengine
📍 Rosarito