This role oversees the lifecycle of forward-deployed engineering engagements in which MongoDB Forward Deployed Engineers (FDEs) partner closely with customer engineering teams to build working agents. It is a high-impact role at the intersection of customer delivery, AI agent development, and product feedback.

Technical Program

Manager helps shape real-world agent outcomes, demonstrate the value of MongoDB's platform in live enterprise environments, and bring back insights that can inform future product direction.

Technical Program

Manager, FDE Engagements drives successful delivery by aligning stakeholders, managing risks and dependencies, removing operational blockers, and ensuring clear ownership, communication, and decision-making across the engagement lifecycle.

Technical Program

Manager is responsible for driving assignment and follow-through until ownership is clear. Establish the deployment path for MongoDB's tools across customer development and cloud environments Technical Program Manager partners with the assigned FDE team, account teams, and customer stakeholders to coordinate onboarding requirements, dependency management, planning, and readiness activities. This may include coordinating statements of work, contractor onboarding steps, access approvals, and early execution planning.

Establish a viable path to deployment in MongoDB's production environment Support a single-team execution model across MongoDB and customer engineers Technical Program Manager drives coordination, planning, risk management, communication, escalation and execution tracking across the engagement. FDEs kick off this phase by running an onboarding session for the customer engineering team to ensure that local development setup is seamless.



One particular item to look out for are red tape and restrictions around cloud deployments.

Since our customers are often regulated industries, we might need to work with VDIs and artifact repositories instead of our native Github tooling. Working agent deployed onto the product, integrated into the customer's cloud infrastructure By the end of this phase, the customer should be positioned to continue development of the agent independently and to provide ongoing product feedback to MongoDB. Where appropriate, MongoDB may continue to support the customer through additional phases of the project.

MongoDB-internal perspective on future FDE engagement opportunities 5+ years of experience leading complex technical programs or engineering initiatives from initiation through delivery, including planning, execution, and cross-functional coordination in customer-facing enterprise software, platform, infrastructure, or applied AI environments. Working fluency in modern AI application architectures, including LLM-based workflows, retrieval and grounding patterns, orchestration frameworks, and evaluation approaches, with the ability to partner credibly with technical teams and scope technical tradeoffs Demonstrated success operating in ambiguous, fast-changing technical environments and driving programs forward through structured planning, proactive dependency management, and clear decision-making Strong ability to partner across Engineering, Product,



customer stakeholders, and delivery teams to align goals, scope, priorities, timelines, and execution across the full engagement lifecycle, from onboarding and access planning through technical design, deployment, executive readouts, and transition to long-term ownership Fluency in English, spoken and written About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.

MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone.

Learn more about what it's like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. MongoDB is an equal opportunities employer.

📌 Sr. Technical Program Manager, FDE Engagements (Puerto Vallarta)
🏢 Mongodb
📍 Puerto Vallarta