Report directly to the Sr Customer Quality Manager Ensure customer warranty claim submissions are processed expeditiously within T&L; Support mutual agreement regarding claims credited by T&L; based on verification by T&L; Technical Staff Manage claim status through T&L; data tracking systems and customer business portals Capture customer-specific warranty claims weekly in the Littelfuse database (Aras, RMA App, Co PQ App) Direct customers to send warranty claim units to the originating facility (Muzquiz, Matehuala, Piedras Negras) for evaluation Secure analysis results from originating facilities and process claims as approve, deny, or scrap in Littelfuse and customer systems Monitor open warranty claims weekly through closure and prevent auto-debit cases Requirements Engineering Degree in Electronics, Electric or Industrial 2+ years of experience in Quality, Engineering or Project Management Demonstrated ability to influence others with data Proven track record of partnering with multi-disciplinary teams (Sales, Engineering, Quality, Operations) PC skills,



including Microsoft Office Suite with emphasis on Excel, Power Point, and Power BI Excellent English written and verbal communication skills Core Competencies Demonstrates expertise in managing warranty claims and collaborating with multi-disciplinary teams, leveraging data analysis to influence decision-making. Proficient in utilizing tracking systems and databases to ensure efficient processing of customer warranty claims. Highest-signal resume keywords Engineering Degree Warranty Claim Management Data Analysis Microsoft Excel Customer Communication Hard Skills Warranty Claim Processing Data Tracking Systems Quality Management Project Management Technical Analysis Soft Skills Influencing Others Collaboration Communication Industry Keywords Electronics Engineering Quality Assurance Customer Service Multi-Disciplinary Teams Warranty Claims Tools & Technologies Littelfuse Database Aras RMA App Co PQ App Microsoft Office Suite #J-18808-Ljbffr

📌 Warranty engineer (Piedras Negras)
🏢 Jobtailor
📍 Piedras Negras