The Quality Manager will be responsible for leading and maintaining the site's
Quality Management System, ensuring compliance with customer requirements,
regulatory standards, and company policies. This role oversees quality
processes, drives continuous improvement initiatives, leads internal and
external audits, and promotes a strong quality culture throughout the
organization. Works cross-functionally with operations and support functions to
achieve quality objectives and business KPIs.
Main Responsibilities:
* Lead, maintain, and continuously improve the Quality Management System (QMS).
* Coordinate the activities of the Quality team, establish goals and
objectives, and ensure effective execution of responsibilities.
* Monitor quality KPIs and implement corrective actions when needed.
* Lead internal, external, customer, and certification audits, ensuring timely
closure of corrective actions.
* Drive root cause investigations and corrective/preventive actions for
customer complaints, internal nonconformances, and supplier quality issues.
* Partner with Operations to improve product quality, reduce defects, and
increase process effectiveness.
* Maintain direct communication with customers regarding quality requirements,
corrective actions, and issue resolution.
* Ensure compliance with ISO 9001 and other applicable quality standards.
* Lead quality improvement initiatives using data-driven decision-making and
problem-solving methodologies.
* Maintain and oversee the calibration system to ensure compliance with quality
requirements.
* Support supplier quality activities as required, including evaluation of
supplier performance and corrective actions.
* Promote and maintain a culture of quality throughout all levels of the
organization.
* Prepare and present quality performance reports to site and business
leadership.
* Perform other duties as assigned according to departmental needs and company
guidelines.
Requirements & Skills:
* Bachelor's degree in Engineeri
📌 Quality Manager (México)
🏢 Ametek
📍 México