09 sep
|
ESPERANZA
|
Cabo San Lucas
09 sep
ESPERANZA
Cabo San Lucas
Descripción del empleo
The Role
The Learning & Development Manager is an operational partner responsible for elevating service execution
and leadership capability across the property. Reporting to the Director of Talent & Culture, with a dotted line
to the Director of Operations/Resort Manager, this role is highly visible and embedded in the day-to-day
operation.
This is not a desk-based training role. You will work side-by-side with leaders and frontline teams—coaching
in real time, reinforcing service standards, and translating the Auberge brand programs into daily behaviors
that shape the guest experience.
You are as comfortable on the floor with team members, as you are advising leaders. You bring curiosity,
confidence, and the ability to build trust and gain buy-in across all levels of the organization.
You are accountable for both the learning experience and how it shows up on the floor.
📌 Learning & Development Manager (Cabo San Lucas)
🏢 ESPERANZA
📍 Cabo San Lucas