All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
The HR Generalist will support the HR Business Partners within our US and LATAM regions by being the first point of contact for employee relations concerns, coordinating HRBP-led programs and projects, supporting performance and engagement cycles, and providing data and reporting insights. This role strengthens HRBP capacity by ensuring consistent employee support and high-quality execution across teams.
Review information in-take from the HRBP Agent (AI agent for performance management)
Partner with leaders to ensure HRBP Agent guidance is followed, accurate, and following regional legal considerations
HRBP Projects & Program Execution
Support performance management cycles, goal setting, and review coordination
Assist in compensation cycle preparation and data consolidation
Coordinate engagement initiatives, surveys, and action plans
Contribute to global culture-building, and HR projects & programs
Support onboarding experience alongside TA & HR Ops
Data, Reporting & Insights
Track headcount, hiring, and attrition trends using the Integral Workforce Intelligence dashboard to align with location strategies
Prepare quarterly HR dashboards for business reviews, using data to highlight key patterns,



tell compelling stories, and deliver actionable recommendations to HRBPs
Review employee exit data to extract trends, deliver insights, and recommend strategies to improve retention
Partner with HR Ops to ensure HRIS accuracy for org charts, reporting lines, promotions, and department codes across assigned business units
Participate in workforce discussions and project meetings as required
Support HRBP with data, documentation, and insights related to teams
3 years of experience in HR coordination or people programs
~ Advanced Excel/Google Sheets skills and experience working with HRIS data and interest in AI development
~ Experience supporting remote-first teams across multiple regions

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Mexico. JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. LI-Remote #BI-Remote
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📌 Hr Recruiter English (Monterrey)
🏢 JumpCloud
📍 Monterrey