09 sep
|
Helpware
|
México
We are looking for a talented Senior / Lead Data Analyst to join our partner’s Decision Science team and drive data-driven insights and strategy for their subscription products. You’ll work closely with Product, Engineering, Marketing, Design, and Finance teams to analyze the subscription lifecycle, identify growth opportunities, improve retention, and support business decision-making.
Position Details
Start: ASAP
Location: Remote
Workload: Full-time
English: B2+ / Upper-Intermediate or higher
Key Responsibilities
Partner with Product, Design, Engineering, and Marketing teams to define KPIs and performance metrics across acquisition, engagement, retention, and churn.
Analyze subscription customer behavior and proactively identify growth, engagement, and retention opportunities.
Collaborate with Data Engineering teams to improve behavior tracking, data models, and data quality.
Support A/B testing and experimentation, including hypothesis formation, test design, statistical analysis, and post-test evaluation.
Translate complex analytical findings into clear,
actionable recommendations for technical and non-technical stakeholders.
Build and maintain interactive dashboards and reporting solutions using BI tools such as Looker or Tableau.
Identify analytical gaps and improve the data and reporting processes that support subscription product decisions.
Establish and promote best practices for tracking, analytics, and measurement across subscription products.
Requirements
5+ years of experience as a Data Analyst, Product Analyst, Decision Scientist, or similar role.
5+ years of hands-on experience with complex SQL, including writing production-quality queries with minimal oversight.
Strong experience in experimental design, statistical analysis, A/B testing, and causal inference.
3+ years of experience implementing custom tracking and establishing analytics best practices using a Customer Data Platform (CDP) such as Segment.
Experience with BI and data visualization tools
📌 Senior / Lead Data Analyst (México)
🏢 Helpware
📍 México