Multi-Wing America is a integral leader in customized fan solutions, helping customers across industries improve efficiency and performance. We are looking for a Quality Manager who will take ownership of our quality management system and help us keep our ISO 9001 certification in top shape, while driving continuous improvement across the organization.
If you enjoy combining hands-on problem-solving with strategic thinking, and you like working closely with operations, suppliers, and customers, this role is for you.

About the role
As our Quality Manager, you will add value to the business by implementing, maintaining, and continuously improving a robust quality management system that supports both our quality and commercial objectives.

You will be responsible for:
Acting as the Quality Management Representative and ensuring compliance with our Quality Procedure Manual.
Leading and coordinating internal audits, and serving as the main point of contact for quality-related audits.
Managing and controlling ISO 9001:2015 documentation and certification requirements.




Organizing quarterly Management Reviews and monthly Quality Board Meetings, including preparation of all required reports.
Training new and existing employees on the quality management system and ensuring new hires are trained within their first week.
Managing customer quality claims, including applying 8D root cause analysis, defining corrective actions, and following up until closure.
Handling warranty claims within defined timelines, maintaining strong customer relationships throughout the process.
Managing supplier quality performance, including reporting nonconformances, submitting claims, managing dispositions of affected material, and following up on credit notes.
Approving new suppliers and materials, reviewing supplier PPAPs, and conducting supplier audits.
Driving Corrective & Preventive Actions (CAPA) and ensuring appropriate corrective actions are implemented and sustained.
Collaborating closely w

📌 Quality Manager (Ciudad Apodaca)
🏢 Multi-Wing
📍 Ciudad Apodaca