IT Hero

Camp.us is the home of our creative companies.

Brands&People;,Novak Innovation,School of Change,Nobodyand-1.

About you

We are terrified by 3 things:slow wi-fi,nointernet signal or computers crashing.

We need a specialist who saves the day. You are the first person we will come to.

An IT hero.

We love a friendly, neat, organized and functional home.

Camp.us is a unique workspace designed to host our staff, clients, guests and creative community.

The functionality of a workspace reflect the culture of the people within it.

You area key member of our team making sureall Camp.us technology works 100%.

In this role, your primary focus will be a combination of Tech Management and Tech Support.

Yourrole is vital to the ongoing operational efficiency of the companies inside Camp.us.

You make sure every staff experience is friction-less and functional.

We trust you with these key responsibilities:

Tech Management

Your main objective in Tech Management is to maximize hardware, software and network capabilities.





After analyzing all staff technical needs in collaboration with our Camp.usHost you will diagnose, plan, make recommendations,roll-out and monitor solutions for technical issues. You make sure our brand culture is expressed by transforming technical problems into simple smart solutions.

TechSupport

Yourdaily objective in Tech Support is provide fast, friendly assistance and address the root cause.

You help userstroubleshoot technical issues and provide actionable tips to resolve the problem.

You providetechnical guidance to all staff members, basic help and In-depth technical support.

You make sure allIT tickets are resolved as quickly as possible.

You direct vendors for the quick identification and resolution of escalating issues.

Network

Actively monitor the network health and propose solutions to potential problems before they happen.

Maintains network performance by performing network monitoring and analysis, and performance tuning;

📌 Camp.us — IT Hero (Monterrey)
🏢 Camp. Us
📍 Monterrey