- Client Facing Role that manages the overall business relationship
- Account mapping, business unit breakdown (touchpoints to align regional/integral team)
- Run QBRs & ensure they are properly prepared for
- Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly
- Report Creation / Monitoring / Distribution (responsible/accountable)
- Performance management (responsible/accountable)
- Market Analysis / Industry Awareness
- Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:

Client Reviews Strategic Business Plans

Value add Programs Process Improvements

Tender Management Technology Solutions
- Impact & coverage analysis -> identify service or opportunity gaps
- Penetrate organizational structure and develop relationship beyond main points of contact
- Maintain rates and assess yields monthly
- Monitor account for timely payments and assist with collections on past due invoices
- Enter all meeting notes, action items, complaints,



compliments into our CRM and distribute to appropriate people in global network
- When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction
- Ensure all company policies and regulatory requirements are adhered to
- Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
- Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution
- Other duties as assigned

Other Skills & Abilities
- Excellent Organizational Skills
- Excellent written and verbal skills
- Excellent presentation and interpersonal skills
- Thorough knowledge of transportation industry logistics and freight forwarding
- Thorough knowledge of successful sales techniques
- Detail oriented, able to multitask and meet deadlines
- Self-mot

📌 Regional Account Manager (Puerto Vallarta)
🏢 Crane Worldwide Logistics
📍 Puerto Vallarta