Important IT company At the Latin American level, growth requires: Application Support Analyst – EDI Technician, FTP, Customs/ABI
Key Responsibilities EDI Transaction Support Provide day-to-day application support for EDI transactions and file-based integrations.
Basic understanding of XML, JSON, fixed length message formats, etc
Troubleshoot EDI failures, missing/rejected files, formatting issues, data discrepancies, and transmission errors.
Support EDI testing during client onboarding, Application fixes, enhancements, or application changes.
FTP / FTP2 File Transfer Support Support FTP-related activities, including coordination with the FTP group for requesting FTP accounts for vendor's, password changes, connectivity issues, access updates, and file transfer requirements.
Validate successful file movement after FTP password changes, configuration updates, or access modifications.
Client Testing & Meeting Support Support testing and validation of the layouts, including file structure, field mapping, formatting, required fields, and business rule compliance.




Identify and report layout mismatches, missing data, invalid values, or file formatting issues.
Coordinate with QA, development, business, and client teams for testing and issue resolution.
Participate in client/internal meetings to review layout requirements, testing results, defects, and required changes.
ABI / Customs Support Support ABI/customs-related uploads and downloads and monitor customs data exchange processes.
Troubleshoot customs file failures, rejected records, missing shipment data, incorrect customs information, and processing errors.
Support reruns, retransmissions, and reprocessing customs/ABI files as needed.
Southern Border Customer & Application Support Provide general Application support for Southern Border customers.
Monitor customer-impacting application issues, data flow problems, transaction failures, and processing delays.
Investigate application errors, system exceptions, failed jobs

📌 Application Support Analyst EDI Technician, FTP, Customs/ABI (Ciudad Juárez)
🏢 Gsb Solutions
📍 Ciudad Juárez