Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We're in the process of rapidly scaling our diverse general team and we're looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. The Impact You'll Make As a Senior Technical Account Manager at Incode,



you own the end-to-end technical relationship for a portfolio of strategic accounts. The Incode TAM role spans more ground than most: you'll operate as a solutions engineer, escalation point, implementation consultant, technical project manager, and trusted advisor depending on the day. Serve as the primary technical point of contact for one or more strategic accounts across financial services, telecom, healthcare, and enterprise verticals.
Lead and project manage technical onboarding for new use case and new product deployments.
Provide hands-on guidance on Web and Mobile SDK integration, REST/webhook architectures, and backend configuration patterns.
Own change and release management for your accounts: coordinate upgrade windows, test plans, and rollback procedures.
Translate customer pain into actionable product feedback — synthesize patterns across accounts and bring them to Product and Engineering with clarity and data.
Pull the right internal resourc

📌 Senior Technical Account Manager (Aguascalientes)
🏢 Incode Technologies
📍 Aguascalientes