Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.
We are a general company and operate fully remote with employees in Canada, the United States, and Latin America. This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person's growth — whether they are early in their career or highly experienced.
Manage performance: Recognize strong contributors and address performance gaps directly and early. Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle,



and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.
Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.
Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.
Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent's quality standards.
Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. Demonstrated people managem

📌 Senior Manager, DevOps Engineering (Metepec)
🏢 Caylent
📍 Metepec