Company Description
Expeditors is a integral leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department. Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). Job Execution Consistently completes quality work that matches job expectations.
Is committed to operational excellence and continuous improvement for own job function and across the network.
Is punctual and can be relied on for planning purposes. Provides relevant and timely information to co-workers, customers and service providers.
Culture Exhibits and promotes the company's 10 cultural attributes:



Personal Growth and Development Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trac

📌 Guadalajara | Air Export Customer Service Representative (Hermosillo)
🏢 Expeditors
📍 Hermosillo