Role Description As a Staff Backend Software Engineer focused on the Commerce Platform within the Business Platform org, you will play a critical role in building and evolving the systems that power how Dropbox monetizes its products across all sales motions. You will own and influence systems spanning Salesforce CRM, CPQ, Billing, Partner Portal, and their integrations into the broader Commerce ecosystem, driving improvements in platform architecture, system simplification, and data consistency across complex, distributed workflows.
You will be responsible for driving technical strategy across a highly customized, revenue-critical platform, including planning and executing modernization efforts, measuring system reliability and data integrity, and evaluating tradeoffs between short-term business needs and long-term platform health. You will operate at the intersection of engineering, Sales, and Finance, with high visibility and ownership over decisions that directly impact revenue, customer experience, and the scalability of Dropbox's monetization systems.




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Design and evolve scalable backend systems that power Dropbox's Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., 12+ years of professional software development experience.
Proven expertise in building and maintaining large-scale, distributed backend systems.
Experience building reliable systems with

📌 Staff Backend Product Software Engineer, Commerce Platform (Metepec)
🏢 Dropbox
📍 Metepec