Resolv Integral seeks an experienced Team Lead for a fully remote healthcare customer experience operation supporting a US-based program.You will lead a team of CX representatives, coaching for productivity, quality, and engagement while managing escalations in a fast-paced online environment.Ideal candidates have BPO leadership experience, healthcare CX knowledge, and are bilingual in English and Spanish, with at least one year of remote work.US business hours alignment required.
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📌 Remote Healthcare Cx Team Lead – Bilingual (English/Spanish) (Guanajuato)
🏢 Resolv.Global
📍 Guanajuato
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