Maersk in Mexico City is seeking a CX Representative to deliver world-class customer service via inbound and outbound calls, handling about 60 calls per day and resolving last-mile delivery issues with empathy and problem-solving skills.
The role requires attention to detail, time management, and the ability to coordinate between customers, delivery teams, stores, and warehouses for seamless operations and a positive customer experience. English level required: B1-B2.
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📌 Global CX Consultant — Last-Mile Problem Solver (Ciudad de México)
🏢 A. P. Møller-Mærsk
📍 Ciudad de México
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