About Us

Jetour, established in 2018, is a Chinese automotive brand under the Chery Holding Group, headquartered in Wuhu, Anhui Province. Focused on producing SUVs and crossover vehicles, Jetour has quickly gained recognition for offering modern designs, advanced technology, and competitive pricing. The brand was created to target younger, family-oriented consumers, combining practicality with innovation.

In a short time, Jetour has expanded its presence both domestically and internationally, positioning itself as a dynamic and ambitious player within the global automotive market.

Purpose In this role, you will be responsible for providing front-desk reception and administrative support in a bilingual environment, ensuring the professional and courteous handling of all visitors, calls, and internal requests. The adecuado candidate will possess excellent interpersonal skills, fluency in both English and Spanish, and the ability to manage multiple tasks efficiently while representing the company’s image with professionalism and warmth.

Tasks

- Serve as the first point of contact for visitors and callers, providing professional and welcoming reception services in both English and Spanish.
- Answer, screen, and accurately direct incoming calls while ensuring timely and courteous communication.
- Manage visitor access and registration, coordinating with employees to facilitate meetings and ensure a smooth visitor experience.
- Coordinate meeting room reservations and ensure meeting spaces are properly prepared and equipped for internal and external meetings.
- Manage incoming and outgoing correspondence, mail, and courier services.
- Manage business travel arrangements, including researching and comparing flight and hotel options, booking and purchasing flights, hotels, ground transportation, and other travel services, as well as coordinating changes, cancellations, and confirmations.
- Track, organize,



and process travel expenses, ensuring proper documentation, receipts, and records are maintained in accordance with company policies.
- Maintain a clean, organized, and professional reception area that reflects the company’s image and standards.
- Provide administrative support, including filing, data entry, document preparation, office supply management, and general office coordination.
- Assist with executive calendar management, meeting scheduling, and travel arrangements as required.
- Receive, process, and maintain records of invoices and other administrative documentation.
- Collaborate with internal departments and external stakeholders to facilitate effective communication and ensure smooth administrative workflows.
- Handle sensitive information with discretion and maintain high standards of confidentiality, professionalism, customer service, and corporate image at all times.

Knowledge of:

- Office administration and reception procedures.
- Use of office equipment (multi-line phone system, printers, scanners).
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Basic knowledge of scheduling and travel coordination tools

Skills:

- High level of interpersonal skills to work and interact effectively with others.
- Oral and written communications skills.
- High target oriented
- Good communications skills in English (listening, writing, speaking, and reading).
- High level of reporting skills

Experience / Education:

- Bachelor’s Degree in Administration, Hospitality, Languages, Public Relations, or related field.
- Minimum of 1–2 years of experience in a reception, administrative support, or customer service role in a bilingual environment.
- Literacy in Microsoft Office and basic administrative software.

Competencies:

- Effective Communication.
- Customer Service Orientation
- Integrity and Trust.
- Multitasking and Prioritization.
- Problem Solving.
- Adaptability and Resilience.
- Professionalism.
- Team Collaboration.

📌 Bilingual Receptionist (Ciudad de México)
🏢 Jetour Soueast México
📍 Ciudad de México