08 sep
|
Trustonic
|
Ciudad General Escobedo
08 sep
Trustonic
Ciudad General Escobedo
Company Description
At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world's most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth.
We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don't guarantee success, but bad ones almost always ensure failure. Working here, you'll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. Click here if you would like to find out more about Trustonic's culture code. If you would like to work in a fast-moving integral technology company, with great ambition, then we'd love to hear from you
Technical Account Manager
As part of our global Delivery Team, you'll work closely with customers, Product, Engineering,
Support and Sales,to ensure our solutions are successfully implemented, continuously improved, and aligned with customer goals. You'll act as the technical champion for your assigned customers, building strong relationships with key stakeholders and helping them navigate complex technology challenges. From supporting deployments and resolving critical issues to identifying opportunities for growth and innovation, you'll play a central role in ensuring customer success. Technical Account Manager , you will: Technical support & customer enablement Act as the technical point of contact and customer champion for Trustonic solutions, providing guidance throughout implementation, deployment, and ongoing operations. Work with internal teams including Product, Engineering, and Support to troubleshoot complex technical challenges. Lead Root Cause Analysis (RCA) reviews with customers and internal stakeholders where required. Support customers throu
📌 Technical Account Manager CUSTOMER SUCCESS (Ciudad General Escobedo)
🏢 Trustonic
📍 Ciudad General Escobedo