08 sep
|
Bringit
|
Guadalajara
08 sep
Bringit
Guadalajara
We are Bring IT
We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we're building a global and diverse team that can tackle some of the most challenging problems of our time. We are recognized as one of the fastest growing and successful companies on the INC5000 ranking in the USA, and we are opening new offices around the world to further grow, explore and diversify. We're looking for a proactive and detail-oriented IT Support Specialist to join our MIS team at our Guadalajara office. You'll be the local point of contact for all activities related to employee onboarding/offboarding, equipment assignment and inventory management, and SaaS systems license administration. You'll be part of a global IT team that provides support to employees across all our offices worldwide.
Equipment Inventory Management
Maintain an up-to-date inventory of laptops,
peripherals, and accessories.
Support the tracking and control of SaaS systems licensing (M365, Zoom, Adobe, and others).
Local Technical Support
Handle L1/L2 support tickets: device setup, connectivity troubleshooting, video conferencing, and system access requests.
Integral IT Team Collaboration
Collaborate with the rest of the IT team on endpoint management projects (Intune, Jamf Pro) and OKTA access workflows.
Track and follow up on tasks in Microsoft Planner — collectively supporting employees across all global offices.
1–3 years in IT support or helpdesk roles.
Windows and macOS administration (basic to intermediate level).
Experience managing IT hardware inventory.
Basic–intermediate English proficiency (written and spoken).
Experience with OKTA or other IAM/Identity Governance tools.
Familiarity with Microsoft Intune or Jamf Pro.
Knowledge of Zendesk or any ITSM platform
📌 IT Remote Support Specialist (Guadalajara)
🏢 Bringit
📍 Guadalajara