Description Hireframe is a remote staffing company that helps US-based startups and growth-stage companies build high-performing offshore teams. This is a full-cycle account management role. You are not a coordinator or a customer service rep. This role is designed for someone earlier in their career who has already proven they can own client relationships independently, and who wants to develop into a senior strategic AM over time. A portfolio of 20+ active client accounts across the US — primarily startups, founder-led businesses, and growth-stage companies Monthly client syncs: setting the agenda, running the call, capturing action items, uncovering future needs, and following through Account health: proactively monitoring engagement, identifying risk signals before they become churn Expansion: recognizing when a client is ready to grow and initiating those conversations Coordination with the recruiting team on active placements — you are the client's point of accountability Data hygiene: accurate, up-to-date account data, notes, and next steps at all times Escalation:



knowing when a situation needs leadership, and escalating clearly and early vs. 4+ years of experience in account management, client success, or a client-facing role with end-to-end ownership of client relationships. Excellent English communication skills, both written and verbal, with the confidence to communicate effectively with US-based clients. Strong goal-oriented mindset, with the ability to track performance, take ownership of retention and expansion metrics, and remain accountable for results. Exceptional organizational and time-management skills, with the ability to effectively manage a high volume of clients in a fast-paced environment without sacrificing quality or attention to detail.
Experience in staffing, recruiting, HR, or professional services Prior exposure to US-based startup culture and expectations Experience managing or coordinating across offshore teams
Benefits Hireframe pr

📌 Virtual Account Manager (Irapuato)
🏢 Hireframe
📍 Irapuato