Company Description
Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. The resort is thoughtfully designed with respect for the natural environment and local culture, delivering a perfect balance between modern luxury and ecotourism in a paradisiacal Caribbean setting. We are seeking an accomplished and visionary Director of Sales to lead our sales operations in Playa del Carmen, Mexico. In this pivotal role, you will drive revenue growth, build and mentor a high-performing sales team, and establish strategic partnerships that position our organization for sustainable success. As Director of Sales, you will be responsible for developing comprehensive sales strategies, achieving ambitious revenue targets, and fostering a customer-centric culture that delivers exceptional results.
Develop and execute comprehensive sales strategies to achieve revenue targets, identify new business opportunities,



and expand the customer base while monitoring market trends and competitor activities to adjust strategies accordingly Lead, mentor, and motivate the sales team, fostering a collaborative and results-driven environment that encourages innovation, professional growth, and accountability Establish and maintain strong relationships with key clients and stakeholders, ensuring exceptional customer service and satisfaction at all touchpoints throughout the sales cycle Manage sales forecasting, pipeline development, and resource allocation to optimize team performance and maximize revenue generation Implement and oversee CRM systems and analytics tools to track customer interactions, measure sales performance, and generate data-driven insights for continuous improvement Set clear objectives and performance metrics for the sales team, conduct regular performance reviews, and provide ongoing training and development opportunities Analyze market dynamics, competitive landscape

📌 Head of Sales and Marketing (Ciudad de México)
🏢 AccorHotel
📍 Ciudad de México