Req ID: 357899 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support - Software Development to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). 1. L2 Production Support Engineer:
Job Description
Mandatory Skills: 3+ years of relevant experience in application Maintenance and Support with L2 role Strong in Unix Strong in writing SQL queries. AWS knowledge and minimum hands on is preferable Knowledge on any other scripting/Coding languages - preferably Java Details: Actively provide support for resolution of L2 issues with detailed analysis. Also help with code fixes and rigorous testing where required Good knowledge of Unix, SQL and scripting languages Work on supporting Product servers and clients on cutting-edge platforms.




Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications Work effectively in collaboration with other team members Provide technical feedback and support to Development teams Perform detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being able to lead in a global environment AWS certification is added advantage About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune General 100. We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in

📌 Production Support (Ciudad Apodaca)
🏢 Ntt Data
📍 Ciudad Apodaca