At
Rapido Solutions Group , we connect fast-growing U.S. companies with top general talent. From
Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value
diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be
the best place to work , offering wellbeing programs, social initiatives, and real career growth.
Location:
Guadalajara
Schedule: Monday and Tuesday
23:00-07:00, Saturday and Sunday 17:00 -05:00
Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
English Level:
B2 Intermediate
Salary:
17,500
Primary Responsibilities
Foster positive carrier relationships operationally by working with carriers booked on loads by Carrier Sales.
Dispatch drivers and track and trace loads through life-cycle of shipment ensuring that customer deadlines are met. Communicate updates and issues to team members.
Work with carriers to identify and resolve issues. Escalate issues as appropriate.




Update company TMS with required documentation in a timely manner.
Ensure drivers are set-up to accept automated tracking software and that auto tracking is initiated.
Manage e-mail communication between account managers and carriers.
Review and reply to incoming emails from carriers, making sure to forward all necessary documents to imaging department for processing.
Review and register all requested accessorials in database for reimbursement.
Ensure boards are cleaned with complete and concise turnover documentation daily.
Additional duties and projects as assigned.
Assist in the identification and execution of process improvement initiatives.
Qualifications
Prefer college degree or 1 year of applicable carrier sales / freight brokerage / transportation and logistics experience in a fast-paced, deadline driven environment.
Ability to work in a team environment while delivering independent results.
Strong detail orientation.
Excellent written

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