Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2631
We are seeking a dedicated Systems Engineer to join our team. In this role, you will provide critical support for our Brokerage business Support Ecosystem including: Zendesk, Genesys Cloud, Custom Applications, and integrations. You will be the first point of contact for users experiencing issues, ensuring prompt resolution and minimal disruption to business operations and systems performance.
Issue Resolution : Diagnose and resolve technical issues, from user issues to system issues like failing python scripts or integrations.
Systems Engineering:
Develop & maintain automation and integration in Zendesk & Python, ensuring robust performance and reliability.
Intermediate knowledge of SQL, Python, or Automation and Scripting Skills.
Experience : 2+ years of experience in a technical support role,



preferably supporting enterprise applications.
Salesforce Certified Administrator, Zendesk Support Administrator).
Application Development Experience:
Salesforce, Zendesk, McLeod, etc.
We bring together the technology, people, and transportation capacity they need, using real‐time data from millions of shipments to guide smarter decisions. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

📌 Business Systems Engineer II (México)
🏢 Uber Freight
📍 México