Company Description

We are currently seeking a Head of Technology, LATAM to lead our regional technology strategy, oversee IT operations across our hotels, and drive digital transformation initiatives that support the growth of our portfolio in the region.

Job Description

Define and lead the technology strategy and roadmap for the LATAM region, aligning with global technology standards and regional business priorities.
Oversee IT infrastructure, network, and systems across all hotels in the region, ensuring high availability, security, and performance.
Lead the selection, implementation, and support of core hotel systems, including PMS, POS, revenue management, and guest experience platforms.
Partner with hotel General Managers and department heads to identify technology needs and deliver solutions that improve operational efficiency and guest satisfaction.
Build, mentor, and manage a regional team of IT professionals, fostering a culture of service, accountability, and continuous improvement.
Drive cybersecurity and data privacy compliance across the region,



in line with company policy and local regulatory requirements.
Manage relationships with regional technology vendors and service providers, negotiating contracts and ensuring service levels are met.
Own the regional technology budget, balancing cost control with investment in innovation and infrastructure upgrades.
Support new hotel openings, transitions and renovations by planning and executing technology deployments on time and within budget and respective POBs.
Collaborate closely with general IT, Digital, and Revenue Management teams to align regional initiatives with broader company objectives.
Stay current on emerging hospitality technology trends and identify opportunities to enhance the guest and employee experience across the portfolio.

Qualifications

You have significant experience in a senior technology leadership role, ideally within hospitality, resort, or multi-property environments.
You have

📌 Head of Technology, LATAM (Cancún)
🏢 Ennismore
📍 Cancún