The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding General Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Manage and grow a portfolio of small accounts acting as the main commercial contact and ensuring retention, responsiveness, and revenue growth.

Duties And Responsibilities

Own and manage a portfolio of small accounts




Be main point of contact for all commercial topics (pricing, orders, issues, follow-ups)
Drive retention and identify upsell opportunities
Respond to inbound RFQs and new small account leads
Manage pricing within defined guidelines
Follow up on quotes to convert into orders
Coordinate internally with operations, CS and finance
Resolve customer issues and support after-sales when needed
Keep CRM updated (pipeline, opportunities, pricing)
Reactivate inactive or declining accounts
Support field sales by taking full ownership of transactional business

Success Metrics

Revenue retention and growth
Quote conversion rate
Response time to customers
Pipeline visibility / CRM discipline

Experience And Skills Required

Bachelor’s degree or equivalent experience
2–4 years in inside sales or account management
Experience managing multiple small value accounts
Strong communication
High organization and follow-up discipl

📌 Inside Sales Rep (Torreón)
🏢 Sotera Health
📍 Torreón