Job Title: Training Coordinator Location:
Remote (EST Time zone) Salary Range:
Monday - Friday, 9:00 AM to 6:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. We are seeking an enthusiastic and experienced Training Coordinator to join our customer success team. The adecuado candidate will play a pivotal role in delivering engaging and practical training sessions on our software products via Zoom. You will also collect valuable client feedback, manage training materials, and support customer support functions as needed. Deliver Interactive Training Sessions: Conduct compelling training sessions for client groups via Zoom. Tailor training approaches to meet the diverse needs and skill levels of participants. Develop and Maintain Training Materials: Collaborate with internal teams to enhance training content and delivery.
Attain expert-level understanding of our software products, including new features and updates. Participate in internal product meetings and training sessions to stay informed.
Facilitate client feedback during and after training sessions. Customer Support Assistance: Respond to customer inquiries and support tickets when not conducting training sessions. Evaluate training effectiveness and implement enhancements. Incorporate best practices in virtual training to improve client outcomes.
Experienced in leading virtual training sessions for groups of varying sizes. Knowledge of adult learning principles to design engaging training sessions. Strong interpersonal skills to adapt training styles to client needs. Ability to manage multiple training sessions, scheduling, and follow-ups. Prior experience in training, teaching, or instructional roles, preferably in a software or technology environment. Ability to manage scheduling
📌 Training Coordinator (México)
🏢 Sagan
📍 México