Key responsibilities

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Execute user migrations following the factory playbook, tracking progress and outcomes

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Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools

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Perform application testing, defect reproduction, and regression checks before and after migration

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Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.

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Write clear user updates and technical notes; manage expectations and drive closure

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Provide structured reporting on your assigned workload (status, risks, blockers)

Must-have skills

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Strong familiarity with Windows desktop environments and application behavior

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Proficiency in cloud application connectivity and access management, including core networking concepts and operational troubleshooting

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Python or Java coding proficiency for automation and diagnostics

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Strong debugging and problem isolation skills (logs, configs, repro steps)

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Strong application testing knowledge (test design, validation, regression mindset)

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Excellent written and verbal communication, including explaining technical issues to non-technical audiences

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Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-have skills

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Knowledge of AI-assisted troubleshooting or automation concepts

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Prior application development experience (building, supporting, or modernizing apps)

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Engagement style

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High-volume, user-facing execution with clear daily outcomes

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Works independently within a standardized model, escalating appropriately when needed

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Comfortable partnering across engineering and operations teams

📌 NDSNext Migration Engineer/Windows Desktop Migration Engineer (Guadalajara)
🏢 Net2Source
📍 Guadalajara