Description
In this Role, Your Responsibilities Will Be:
Customer and Sales Office Communication:
Acknowledge receipt of purchase orders promptly to ensure a smooth order process.
Proactively respond to customers and the sales team when discrepancies arise, and resolution.
Maintain clear and open communication with both internal teams and external partners to ensure visibility and alignment.
Order Entry:
Accurately enter orders into Emerson systems to ensure detailed processing and fulfillment.
Review purchase orders for standard requirements and verify accurate pricing, including any adders and specials.
Flag potential issues with purchase orders before entry and bring up them appropriately to maintain order integrity.
Apply various resources to resolve accurate product for each order.
Identify requested ship dates that align with the established matrix and other system data, or according to date management standards.
Review customer open order reports and make vital changes in the relevant systems as the need arises.




Handle pre-booking change order and cancellation requests efficiently to support customer needs.

Who You Are:

You optimally balance planning with action, ensuring that initiatives are both thoughtful and actionable.
You proactively research new initiatives and are open to trying innovative approaches.
You actively solicit input and encourage discussion, fostering collaboration and diverse perspectives.
You create tailored plans and outlines to meet the needs of various audiences.
You maintain regular communication with customers, ensuring their needs are understood and met.
You build strong relationships with customers, cultivating trust and loyalty.

For This Role, You Will Need:
Traits & Skills:
Experience with Oracle is strongly preferred, showcasing your ability to navigate complex systems effectively.
Proficient digital literacy, demonstrating adaptability in using various software and tools.
Strong problem-solving abilities and capacity to mul

📌 ISV Order Entry (Metepec)
🏢 Emerson
📍 Metepec