Job Summary

Acts as the technical specialist and primary customer support contact to independently diagnose and complete repairs to products at a single customer site

Key Responsibilities

Independently performs diagnostics and completes repairs on equipment at customer site Maintains productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime Coaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc Manages parts and spares inventory at the work site Escalates unresolved issues to product specialists / Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.



Identifies additional sales and service opportunities with customer Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety &Environmental; policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

DESCRIPCIÓN GENÉRICA: Es responsable de llevar a cabo el mantenimiento de los equipos en general del sitio en servicio.

Descripción Específica

Bajo supervisión indirecta:

Es responsable de cumplir con los procedimientos de seguridad previos a la realización del trabajo, tales como: JSA, AST y otros los requeridos por la empresa, el cliente y la normatividad mexicana en materia de seguridad y medio ambiente vigente.
Es responsable de realizar reparaciones de mantenimiento preventivo y reparaciones menores y mayores a los distintos motores diésel.
Es responsable de llevar a cabo inspecciones periódicas y diagnóstico de los desperfectos mecánicos de unidades tipo diésel para su posterior reparación ya se

📌 On Site Service Technician (Cananea)
🏢 Cummins Latin America
📍 Cananea