Goals of this Position

To oversee and provide direction to the various functions of the Quality Department.

As the ISO 9001 designated Deputy Quality Representative, to report to Management on the health of the Quality Management System.

Work within the parameters of the QM System to help the company achieve general and company-specific quality efforts and growth goals.

Coordinate and exchange with staff/resources across different regions

Tasks and Responsibilities

Report to Top Management any trends or issues which may affect the health of the Quality Management System or customer satisfaction levels

Verify the conformity of the quality management system, evaluate its effectiveness and efficiency

Conduct periodic Management Reviews and the annual ISO 9001 Management Review

Monitor and Report on the Quality Management Systems that verify conformity of products

Monitor and report on customer satisfaction

Monitor and report on the quality performance of suppliers

Monitor and report on the effectiveness of corrective actions and preventive actions





Monitor and report on the identification, control and disposition nonconforming products

Analyze, review and report the results of internal, vendor and customer audits.

Monitor Internal Audits

Provide direction to Quality Assurance and Quality Control subordinates as required

Assure positive quality product output through continuous improvement actions and efforts

Direct or assist quality related investigative actions

Interact with customer regarding perceived non-compliance issues

Maintain material traceability as required

Required Knowledge Skills and Abilities

Over 5 years of experience in a similar role within the EMS Industry

Strong customer-facing

Fluent in the electronic assembly and cabling workmanship requirements per IPC-A-610 and 620

Understanding of the Quality Management System and ISO 9001.

Experience with IATF 16949, and ISO 13485

Advanced English proficiency

Valid U.S. visa and availability to travel

📌 Quality Assurance Manager (Ciudad Juárez)
🏢 North American Production Sharing
📍 Ciudad Juárez