Key Responsibilities
The Fiduciary Product Management and Governance Officer will be tasked with a range of critical control and product management functions, ensuring a robust governance structure is in place for the Fiduciario business. The core responsibilities include:
Governance and Committee Oversight:
Act as the primary coordinator for the New Deal Review Committee, ensuring all new business is onboarded in a controlled and compliant manner covering:
Checker of the legal trust contracts and client instructions to be signed by trust delegates.
Checker of the integration of client profile documentation to activate the new deal in the fiduciary systems. Work as a liaison with sales, operations and trust executive team to implement new business in the fiduciary systems following onboarding procedure. Assuring integrity of information.
Cover requested AML validations and screening.
Set up approved new business and amendments.
Schedule DRC sessions and take minutes.
Manage and facilitate the Fiduciary Forum to ensure it serves as an effective governance and oversight body.




Control and Information Management:
Serve as the central point for consolidating, analyzing, and delivering all information pertaining to Fiduciary controls and governance for management of the Product and regulatory/governance reporting.
Lead requested Citi and third-party investment opening account.
Work together with the commission and collections areas to validate, update and document the management of collection and commissions executed by trust executives.
Product Management and Monitoring:
Oversee all Product Management duties, including the maintenance and periodic review of the Product Approval Program (PAP).
Continuously monitor the product's performance against its established Key Risk Indicators (KRIs) and metrics.
Policy and Procedure Development:
Lead the creation and implementation of specific operational procedures for the Individuals Segment.
Own and maintain the Fiduciary Manual

📌 Fiduciary Product Management and Governance Officer (Ciudad de México)
🏢 Citi
📍 Ciudad de México