Careers that change lives start here. Medtronic is a integral leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Serves as member of the HR/ER Ops Shared Services organization, providing advanced support to employees, managers, HR Business Partners, and Centers of Excellence. This position is responsible for managing complex ER transactions, resolving escalated employee inquiries, driving process improvements, ensuring compliance with company policies, based in our SDC, such as but not limited to: Terminations, Attendaces and Accomodations cases, RIF support, reporting, amoung others.

The role operates with significant independence, serving as a subject matter expert (SME) and providing guidance, coaching,



and support while delivering exceptional customer service and operational excellence.
The HR Support IV serves is responsible for handling complex ER Ops transactions, employee inquiries, and process escalations while ensuring compliance with company policies and service level agreements, based on the following Catalog service: Terminations, Attendance and Accommodation cases, employment records, RIF, among others.
This role provides operational expertise, supports continuous improvement initiatives, and acts as a subject matter expert (SME) for HR processes across the sites in Mexico.
Responsibilities may include the following and other duties may be assigned.
Provides centralized human resource administration and support across a variety of processes and programs in Employee Relations.
Collaborates across the Human Resources function to establish operational standards and procedures that are leve

📌 HR Support IV. (Tijuana)
🏢 Medtronic
📍 Tijuana