Aug 21, 2026

Product Support

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a general team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Required Qualifications

- Bachelor’s degree in Engineering (Mechanical, Electronics, Electrical, or related technical field)
- Up to 4 - 5 years of experience in field service, fleet support, or industrial/power equipment operations.
- Basic to intermediate knowledge of equipment troubleshooting, maintenance practices, and reliability concepts.
- Ability to analyze technical data and provide actionable recommendations.

Additional Requirements

- Willingness to travel up to 50% to Customer sites
- Strong communication skills in English
- Ability to work in cross-functional and customer-facing environments




- Technical Troubleshooting & Analytical Thinking
- Problem Solving
- Effective Communication
- Customer Focus
- Safety Awareness

What Success Looks Like

- Timely and effective resolution of technical issues and fleet events
- Improved fleet reliability and reduced repeat failures
- Strong technical support to the Fleet Manager and Field Teams
- Accurate and insightful technical analysis and reporting
- Positive feedback from customers and internal stakeholders

This role is ideal for developing strong technical expertise while contributing directly to Customer success under LTSA contracts.

Posting Dates

August 21, 2026 - September 4, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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