Lead, Business Operations & Performance Intelligence

Location: Guadalajara or Tijuana, Mexico (100% In-Office)
Compensation: $3,800 – $4,300 USD / Month + Performance Bonuses

Employment Type: Full-Time Leadership Role

Not Your Average Data Role: Stop reporting on the past and start engineering the future. We are a high-speed US Law Firm seeking a Lead of Business Operations & Analytics who lives to uncover the /"why/" behind the numbers. We don't want a /"Corporate PM/" who needs a 50-page manual; we want a Systems Thinker who can walk into a messy dataset, build a single source of truth, and use it to drive radical accountability across our leadership team.

If you are scrappy, analytical, and thrive in the space between /"chaos/" and /"structure,/" this is your playground.

The Mission (Outcome-Driven Responsibilities) * Architect the /"Source of Truth/": Define, track, and standardize KPIs across Intake, Case Management, and Compliance. You aren't just making charts; you are building the firm’s nervous system.

- Drive Performance Transparency: Run our weekly and monthly performance cadences. You will use data to identify which teams are soaring and which are stalling—providing clear, actionable recommendations to Leadership.
- Automate the Mundane: Why do it manually? Use SQL, Zapier, and Power Automate to make our reporting invisible, real-time, and instantaneous.
- Own Data Integrity: Audit our systems (Filevine/Lead Docket) with an obsessive eye. You will improve tracking structures (fields, tags, stages)



to ensure the data we use for high-stakes decisions is 100% reliable.
- Validate the Win: Own the performance audit process. You will validate bonus calculations against KPI outputs to ensure that our high performers are rewarded fairly and accurately.

The Success Profile: Who You Are * Scrappy & Resourceful: You’ve built dashboards from messy data and /"broken/" systems. You don't wait for permission; you find a way.

- Technical Power User: You have 4–6 years in Ops/Analytics with advanced Excel/Google Sheets skills and a working knowledge of SQL.
- Systems Thinker: You see the /"big picture/" of how a case moves from a lead to a settlement and understand how one data point affects the entire chain.
- High Backbone: You are comfortable challenging a Director or Partner if the data shows a different reality than their /"gut feeling./"
- Platform Experience: If you’ve worked with Filevine, Lead Docket, or BI tools like Tableau/Power BI, you are at the front of the line.

Why Join Us? * Direct Impact: You sit at the center of the business. Your insights will directly influence firm-wide strategy and growth.

- Elite Work Environment: Work in our /"Class A/" office spaces in Punto Sao Paulo (GDL) or Parque Internacional Industrial (TJ).
- The /"Upside/": A competitive USD-based salary with a bonus structure that rewards the operational efficiency you create.
- Growth: This isn't a /"gig/"—we are looking for a long-term leader to scale our operational intelligence.

📌 Lead, Business Operations & Performance Intelligence (Mexicali)
🏢 Legal Management Group
📍 Mexicali