About KojoIt's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.
Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in general spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.

We're looking for a Level 2 Support Agent who takes genuine pride in being fast and accurate on known problems, and has the analytical instincts to work through the new ones. You'll own a queue of 30–40+ tickets a day from specialty contractors and subs across the country,



sitting at the center of how Kojo's customers experience the product every day.
The quick cadence can be overwhelming and much of the work is repetitive by design, but the opportunity for impact is clear. Our team of agents who thrive here take genuine pride in being the fastest, most accurate person on a known problem, and we’re looking for another teammate to join us on our mission to make it faster, easier and more sustainable to build the world around us.

About the RoleIn practice of our value of ‘transparency’ - this role is far from easy. The customers you’re working with are people under real deadline pressure: AP clerks closing the month, IT admins locked out after a domain migration, foremen on a job site replying one-handed. Some solutions will be found within the Kojo team, others will be escalated to the engineering team, and others will be sorted to our CSM team.
This role will include:
- Owning 30–40

📌 Support Specialist (Santa Catarina)
🏢 Kojo Inc Dba
📍 Santa Catarina