Company DescriptionNielsen IQ Activate is our newly acquired loyalty, personalisation & retail media solution, enabling to create a new success model between retailers, their shoppers and their suppliers.In this role, you will support your client define and execute their promotion personalisation strategy end-to-end in the spirit of strong insight-to-value measurement.You will work with other team members to drive the initial implementation and integration.You'll educate your customer about new functionalities, best practices, industry developments and increase the value Activate delivers to your client organization.You will develop a deep understanding of customer engagement and the Activate platform to create best practices around the technology.Job DescriptionPerform weekly meetings with customer (including summary notes and follow up)Manage Customer product change requestOnboarding and ongoing Customer Training and EducationManage Customer UPSELL, proposals and support Invoicing and collectionLead by customer outcome, make sure customers are progressing towards their desired outcomes by correct usage of the platformShare and discuss with customer about portal engagement resultsPrepare and perform customer QBR'sRepresent your customers in release meeting to follow up R&D; developments and requests from R&DManage; customer releases and new developments projectsMake sure open bugs and issues of the customer are being solved in the agreed SLAPrepare customer review for the Internal customer Monthly reviewWork with product expert and Value director to Share best practices with the customerLead business stream of new customer onboarding once assignedSupport customer renewalsCommunicate customer of new expected features/releases and make the trainingBe owner of the customer profitabilityQualificationsTypically, 5-7+ years of related experienceSolid sales skills and developed sales expertise in target scope.Solid understanding of data analytics industry, business model, products, services and solutions.Solid understanding of market trends and its interdependencies impacting customersAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinked In LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.In ****, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled integral reach.With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit Want to keep up with our latest updates?
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