**Summary**:This role reports directly into the Time Service Delivery ManagerLocation: México, CDMXLI-Hybrid**About the Role**:**Key Responsibilities**:- Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner.
- Ensures maintenance of all relevant HR related data is correct and complete.Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines and other relevant guidelines across identified geographies.
- Performs country specific Data consistency check.Supports NFCM and HR controls.
- Respects and follows the payroll calendar to prepare the necessary payroll inputs.
- Resolves time & attendance related queries and issues within the standard established timeframes raised by various stakeholders, incl.associates.
- Escalates requests and issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Unit Lead).
- Handles core T&A; Technology Activities & BAU Tasks.Highlights exceptions and deviations.Extracts regular and ad hoc reports needed for payroll and other divisions upon request.




- Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or integral support team.Provides regular training to new and established stakeholders on the use of the Time and Attendance system.
- Ensures all Times Services Delivery performance metrics and KPIs are met.Contributes to and supports projects in scope for P&O; Services.
**Essential Requirements**:- Bachelor's degree in any relevant discipline.
- 1-3 years of experience in HR Services.
- Excellent English and Spanish Language proficiency.
- Competent in Excel for data analysis and reporting- Strong stakeholder management and team work skills.
**Desirable Requirements**:- Minimum 1 year of experience in Time Services.
- Experience contributing to transformation initiatives and transition projects is a plus.
- Workday/SAP system knowledge is an advantage.
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve._DivisionPeople & OrganizationBusiness UnitUniversal Hierarchy NodeLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaHuman ResourcesJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

📌 Time Services Expert - 3 Temporary Positions - 12 Months (Xico)
🏢 Novartis
📍 Xico