**Date**:9 May ******Location**:Guadalajara, JAL, MX- Broad Area - 1: Business Analysis- Coordinate in gathering the requirement from the client- Closely work with clients to understand issues and propose appropriate solution- Support in creating a detailed business analysis, outlining problems, opportunities, and solutions for the clientBroad Area - 2: Client Servicing by monitoring & controlling projects- Closely monitor the project status with regular reviews or follow-ups with all the internal stakeholders and leads on the progress; perform quality checks regarding the outcomes required for the projects- Manage client escalations with effective communication on the cause to all stakeholders; monitor the escalations to help stabilize the project.Perform root cause analysis along with all stakeholders.
- Resolve any issues and problems faced by client and provide solutions to maintain client relations- Develop and maintain long-term relationships with client in respective markets- Prepare status reports for regular client updates and governance

📌 Csm Lead (Guadalajara)
🏢 Indegene
📍 Guadalajara