**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:**Position Summary**:The **Central Administrative Specialist** is a key member of our Central Operations Team, supporting a diverse portfolio of residential communities across multiple markets.This role ensures accurate resident ledgers, drives rent collection and payment resolution, oversees accounts receivable processes, and delivers high-quality resident communications with efficiency and professionalism.You will collaborate closely with onsite property teams and leverage advanced property management systems and automation tools to execute high-volume financial and operational workflows accurately and at scale.
**Key Responsibilities**:-**Resident Financial Management**: Monitor ledgers, oversee rent collection, resolve discrepancies, manage notices, and support eviction and debt recovery processes.
- **Renewals & Resident Retention**: Handle renewal cycles, pricing updates, non-renewal notices, and ensure compliance with policies.
- **Resident Communication & Support**: Respond to escalated financial inquiries, issue notices, monitor insurance compliance, and manage move-out documentation.
- **Accounts Receivable & Payable**: Process payments, reconcile transactions, manage deposits,



and oversee reporting workflows.
- **Operational Oversight**: Audit leases, assist with recurring charges, support month-end close, and maintain documentation for internal controls.
**Qualifications**:-**Experience**: 35 years in residential property management with emphasis on accounting or resident services (required).
- **Technical Skills**: Familiarity with property management software (OneSite/RealPage preferred), proficiency in spreadsheets and data management.
- **Language**: Bilingual with strong English proficiency.
- **Knowledge**: Accounts receivable/payable, lease compliance, and experience with escalated situations (legal filings, collections).
- **Education**: Bachelors degree preferred; high school diploma or GED required.
- **Other**: Highly organized, detail-oriented, comfortable with automation tools, and excellent communication skills.
**Nível de educación deseada**:Superior - cursando**Nível de experiência deseada**:Nível Medio**Función departamental**:Administrativo / Secretarial**Industria**:Recursos Humanos**Habilidades**:- Gestión financiera y contable- Atención al detalle- Comunicación efectiva- Ingles

📌 Asistente Administrativa (Mérida)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Mérida