**Full Job Description**:Enteracloud is seeking a motivated, tech-savvy individual to join our team as an Entry-Level IT Support / Client Support Specialist.This is an on-site position with strong career growth potential.You will be working directly with U.S.based clients, so **exceptional English communication skills are mandatory**.
**Responsibilities**:- Troubleshoot basic technical issues and escalate when necessary- Accurately document tickets and client interactions- Learn and utilize internal systems and tools- Maintain professional and clear communication at all times**Requirements**:- **C2-level English proficiency (near-native or native)



— REQUIRED**:- Experience communicating with U.S.based clients preferred- Tech-savvy with basic IT knowledge (training provided)- Strong communication and problem-solving skills- Willingness to learn and build a long-term career**Important Notes**:- Applications with **intermediate or basic English will NOT be considered**:- This is a **fully on-site role (not remote)**:- Future schedule may include **Saturday coverage**, while maintaining **2 days off per week****What We Offer**:- Competitive starting salary ($18,000 - $23,000 MXN/month)- Career growth opportunities in IT and client support- Hands-on training and mentorship- Professional work environment**Schedule**:- Monday to Friday: 9:00 AM - 6:00 PM- Potential rotating Saturday coverage (future)Pay: $18,****** - $23,****** per monthApplication Question(s):- What is your level of English proficiency?
- Are you comfortable handling phone calls with U.S.based clients in English?
- This is a fully on-site role (Monday-Friday, 9 AM-6 PM).
Are you able to commute daily?
Work Location: In person

📌 Entry-Level It Support / Client Support SpecialistEnglish Required) (Baja California)
🏢 Enteracloud
📍 Baja California