Job Description:

R&D; Regional Systems Functional Expert – Mars Global Services – Queretaro, Mexico or Guararema, Brazil

In this role, you will be part of the Mars General Services (MGS) R&D; team, playing a fundamental role in ensuring the sustainability, operational excellence, and continuous optimization of our enterprise R&D; systems and platforms across the region. You will act as the key functional bridge between Digital Technologies (DT) and business operations across Mars Snacking, Petcare, and Food segments. In a dynamic and collaborative environment, you will have the autonomy to translate business needs into technical solutions, empower user communities, and elevate system reliability and data governance to drive business growth.

What are we looking for?

Essential Requirements (What is indispensable to get started):
- Bachelor’s degreein Information Technology, Computer Science, Food Science, Engineering, or a related field.
- Proven experiencesupporting enterprise applications within R&D;, Quality, Supply Chain, or Digital Technologies partnerships.




- Solid analytical capabilitywith a strong background in root cause analysis, incident resolution, and requirement gathering.
- Proficiencyin data analytics and automation tools, including Microsoft Power Platform (Power BI, Power Automate, Power Apps) and advanced Excel.
- Fluent Englishfor daily interaction with global product owners, regional business teams, and technical stakeholders.

Desirable Requirements (Considered as differentials, but you can learn with us):
- Hands-on familiaritywith specialized enterprise systems (such as Salesforce, Atlas, Nexus, Trinity, SQA, or major ERP platforms).
- Experiencedesigning curriculum and facilitating technical training sessions for key user communities.

What will be your key responsibilities?
- Serveas the primary functional expert for key users across the region, partnering with Digital Technologies to troubleshoot and resolve system incidents promptly.
- Trans

📌 R&D Regional Systems Functional Expert (Santiago de Querétaro)
🏢 Mars, Incorporated And Its Affiliates
📍 Santiago de Querétaro