ABOUT THE COMPANY

Blueground is a integral furnished-apartment company, founded in 2013 and headquartered in New York. It manages 20,000+ move-in-ready apartments in major cities across the Americas, Europe, the Middle East, and Asia, renting them to professionals, relocating employees, and corporate clients for stays of a month or longer.

Blueground leases and manages apartments on behalf of individual and institutional owners and distributes them through its own booking platform and leading channels. In Mexico City we are expanding to new buildings and cities. This role supports that growth.

WHAT THE ROLE IS (ONE LINE)

The professional point of contact between individual property owners and the company. It lives on two things: the relationship with a high-value client, and organization. Not on a fixed process.

MUST-HAVE SKILLS

- High-value / private-owner relationship management: impeccable manner, empathy, and the composure to manage expectations and objections (including an owner who shows up upset or misinformed) and to repair the relationship without over-promising.
- Organization and follow-through at scale: able to carry 100+ active accounts in parallel, each at a different stage, without letting a single one slip. Has an actual prioritization method, not just "I'm organized."
- CRM and spreadsheets: records, updates, and works the client data on their own; doesn't depend on another team to keep it current.
- Documentation rigor / attention to detail: collects, validates, and chases complete files (ID,



tax data/RFC, bank data/CLABE, contracts). Compliance mindset: nothing incomplete gets past them.
- Cross-functional and vendor coordination: smooth interface with internal teams and third parties to get things done on time; knows who to reach and when to escalate.
- Hybrid availability with on-site presence: can be at the property for handovers, signings, inspections, and owner meetings when needed.

NICE-TO-HAVE SKILLS (A PLUS, NOT A FILTER)
- Intermediate-advanced English: some owners/clients are high-net-worth.
- Background in real estate, upscale hospitality, or property management / short-term rental.
- Familiarity with contracts and property documentation (deeds, powers of attorney, RFC).
- Commercial instinct: reads when a client is ready to move forward or close.
- Comfort with numbers (yields, rates, occupancy) and with digital / AI tools

(Canva, LLMs).

PERSONAL PROFILE

- Sociable, strong relationship-builder, internally and externally.
- Empathy with backbone: holds the client steady without giving away promises.
- Autonomous and proactive: works with little supervision, asks for help in time, doesn't drown alone.
- Structured and methodical (checklist mindset).
- Stable, committed for the medium term.

Your Benefits

- Competitive compensation (Industry Top)
- Blueground Complementary Stay Plan
- Food Vouchers (Vales)
- Laptop stipend & monthly mobile plan reimbursement
- Flexible PTO
- Private Health Insurance

📌 Account Manager / Owner Onboarding (Ciudad de México)
🏢 Blueground
📍 Ciudad de México