The role serves as a technical expert and customer-facing representative, working closely with project teams, service technicians, contractors, facility managers, and end users to deliver high-quality service solutions and lifecycle support.
Responsibilities
Field Service & Technical Support
Perform startup, commissioning, testing, and validation of HVAC and Building Automation Systems (BAS/BMS).
Troubleshoot and diagnose HVAC equipment, control systems, field devices, networks, and software applications.
Execute preventive maintenance, corrective maintenance, and system upgrades.
Analyze system performance and recommend corrective actions to improve reliability and efficiency.
Support emergency service calls and critical system recovery efforts.
HVAC & Building Automation Systems
Maintain and optimize HVAC control systems including:
Chillers
Boilers
Air Handling Units (AHUs)
Remote Transmission Units (RTUs)
VAV Systems
Fan Coil Units
Cooling Towers
Pumping Systems
Configure and support Honeywell Building Management Systems (BMS) and Building Automation Systems (BAS).




Implement control system modifications, software updates, graphics enhancements, and sequence adjustments.
Verify proper operation of sensors, actuators, controllers, and field devices.
System Integration & Networking
Support integration of HVAC and building systems using industry-standard communication protocols, including:
BACnet
Modbus
LonWorks
IP-based control networks
Assist with controller programming, network configuration, and database management.
Diagnose communication failures and network performance issues.
Customer Support & Training
Provide technical support and consultation to customers regarding system operation and performance.
Develop and maintain strong customer relationships through responsive service delivery.
Conduct customer training on HVAC controls, BAS operation, and system best practices.
Communicate findings, recommendations, and service activities through detailed service re

📌 Field Service Engineer – HVAC Controls (Monterrey)
🏢 Honeywell
📍 Monterrey