Tential is seeking an Access Specialist Level III to serve as a senior member of an enterprise identity and access team. This role combines hands-on access provisioning with escalation support, process improvement, automation, security-policy enforcement, mentoring, and collaboration with audit and security teams. Provision and remove user access during onboarding and offboarding, including role-based provisioning and secure credential management.

Lead access-management process improvement initiatives, with an emphasis on automation and self-service. Support security and internal audit teams in enforcing access-control policies and resolving access-related findings. Mentor junior team members and provide technical guidance on access-management procedures and troubleshooting.

Participate in weekend on-call rotation as required. 5-7 years of professional experience in IT support, identity and access management, provisioning,



or a related enterprise environment. ~ Strong working knowledge of ServiceNow, including reporting and task management. ~ Experience managing complex cross-functional work using tools such as Jira and Smartsheet. ~ Hands-on experience with PowerShell or comparable scripting for administration and automation. ~ Knowledge of server and PC workstation operating systems, software, and security fundamentals. ~ Familiarity with Windows and macOS environments. ~ Bachelor's degree in Computer Science or a related field, MCSE certification, or equivalent professional experience. Previous experience in a lead, mentoring, or senior escalation role. Familiarity with game-development processes, consoles, or related terminology.

📌 Online Business Analyst (w/m/d) (Álvaro Obregón)
🏢 Tential Solutions
📍 Álvaro Obregón