We are seeking a detail-oriented, analytical, and quality-focused

Quality Assurance Analyst to evaluate processes, products, and services to ensure they meet established quality standards and business requirements. The adecuado candidate will have strong analytical and problem-solving skills, excellent attention to detail, and the ability to identify issues, analyze root causes, and recommend effective improvements.

Responsibilities

- Analyze processes, products, and services to identify quality issues and areas for improvement.

- Develop and maintain quality assurance plans, procedures, checklists, and documentation.

- Conduct quality reviews, inspections, audits, and testing activities.

- Monitor processes and performance against established quality standards and requirements.

- Identify, document, investigate, and track defects, errors, and quality issues.

- Perform root cause analysis and recommend corrective and preventive actions.

- Review data and quality metrics to identify trends, recurring issues, and potential risks.

- Maintain accurate records of quality reviews, findings, corrective actions, and outcomes.

- Collaborate with Operations, Product, Engineering, Customer Service, and other teams to resolve quality issues.

- Validate that corrective actions have been implemented effectively.

- Prepare quality reports, dashboards, and performance summaries for management.

- Support internal audits, compliance reviews, and quality improvement initiatives.

- Ensure processes and deliverables follow established company standards and procedures.

- Identify opportunities to improve efficiency, consistency, and overall quality.

- Communicate quality findings, risks, and recommendations clearly to relevant stakeholders.

- Contribute to the continuous improvement of quality assurance processes and standards.

Required Skills

- Strong knowledge of quality assurance, quality control, and continuous improvement principles.





- Excellent analytical and critical-thinking skills.

- Strong problem-solving and root cause analysis abilities.

- Excellent attention to detail and accuracy.

- Ability to analyze data and identify trends and patterns.

- Experience creating and maintaining quality documentation.

- Strong understanding of process evaluation and performance monitoring.

- Proficiency with Microsoft Excel or Google Sheets.

- Familiarity with quality management, reporting, or workflow tools.

- Strong written and verbal communication skills.

- Ability to document findings clearly and professionally.

- Strong organizational and time-management skills.

- Ability to manage multiple priorities and meet deadlines.

- Ability to work independently and collaborate effectively with cross-functional teams.

Requirements

- Previous experience in quality assurance, quality control, process improvement, auditing, operations, or a similar role.

- Experience conducting quality reviews, audits, inspections, or testing activities.

- Experience identifying and documenting quality issues and corrective actions.

- Experience analyzing quality metrics and operational data.

- Strong computer and digital skills.

- Experience working with spreadsheets, reporting tools, or quality management systems.

- Ability to investigate issues and determine potential root causes.

- Ability to communicate findings and recommendations to technical and non-technical stakeholders.

- Ability to work in a fast-paced environment while maintaining accuracy and quality.

- Ability to work independently and effectively in a remote environment.

- Reliable internet connection and a suitable setup for remote work.

- Professional, analytical, dependable, and quality-focused attitude.

- English proficiency is required if the position involves working with English-speaking teams, clients, or documentation.

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📌 Quality Assurance Analyst MX (Acapulco de Juárez)
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📍 Acapulco de Juárez